Ask Gild AI
Ask your business anything.
Ask Gild is the assistant built into Gild Point. Type a question the way you would ask a coworker. It answers from your own records, shows you where the answer came from, and gets the next step ready.
Ask Gild is one tap away on every screen. Sample data · Meridian Kitchen & Stone.
Meet Ask Gild
Ask Gild is one tap away on every Gild Point screen. Ask how much of a product is at the other showroom, who still owes on an invoice, or how to do something you have never done before. It answers in seconds and links you straight to the right screen. It does not replace your team or your screens. It saves them the searching.
Why it matters
Your answers are already in your system.
The hard part is finding them while a customer is waiting. A busy showroom runs on quick answers: what is in stock, what is on order, what a customer owes, how to fix a mistake. Usually that means clicking through several screens, calling the warehouse, or waiting for the one person who knows. Ask Gild makes those answers one question away.
Answers while the customer is still at the counter.
Ask once and see stock at every location. No phone calls to the warehouse, no “let me get back to you.”
New staff are useful from day one.
Nobody has to memorize where everything lives. They ask how, and Ask Gild walks them through it step by step, right beside the screen they're on.
Less retyping, fewer mistakes.
A photo of a kitchen sketch becomes a draft estimate. A supplier's price sheet becomes a product import, ready for you to review. Your team checks it and saves it, and nobody types it all twice.
Owners see the whole picture faster.
Ask who owes money, what's running low, or how each store did last month. Ask Gild looks through your records and comes back with the answer and its sources.
Help is in the same place.
If something isn't working, Ask Gild tries to fix it with you first. If it can't, it connects you to a Gild Point support person from the same panel.
What you can ask
Ask Gild works at four levels.
- Answer. It explains any screen, button or message in plain words.
- Look it up. It finds stock, invoices, customers, orders and payments in your records.
- Get it ready. It drafts an estimate, a purchase order, a stock correction or a customer reminder for you to check.
- Hand over. It connects you to a Gild Point support person, with your chat attached so you don't have to explain twice.
Try asking:
- "How many 36-inch white vanities do we have across all stores?"
- "Which customers have balances more than 30 days old?"
- "Make an estimate from this kitchen sketch."
- "Turn this price sheet into products."
- "How do I move stock to the other showroom?"
Stock at every location in one answer. Sample data · Meridian Kitchen & Stone.
Who owes, how much, and what's past due. Sample data · Meridian Kitchen & Stone.
A kitchen sketch becomes a draft estimate. Sample data · Meridian Kitchen & Stone.
A price sheet becomes a product import. Sample data · Meridian Kitchen & Stone.
You stay in control
Ask Gild is built to help your team, not to act on its own.
- It never saves anything by itself. Every draft opens on the normal Gild Point screen. A person checks it and taps Save.
- It only sees what you're allowed to see. Ask Gild uses each person's own access. Staff never see cost or margin through it.
- It shows its work. Answers list where they came from, with a “Take me there” link to the record.
- It speaks your team's language. Ask in English, Spanish, Vietnamese, Chinese or another language, and it answers in the same one.
- Your conversations stay with your company. Chats are kept in your company's own database. Your admin can review them. Gild Point staff see a chat only when you attach it to a support request.
- You decide who uses it. Admins can turn Ask Gild off at any time. It's always off on shared time-clock tablets.
Every draft opens as a normal screen — check each line, then save. Sample data · Meridian Kitchen & Stone.
You see what's new and choose what to apply. Sample data · Meridian Kitchen & Stone.
Reminders are drafted, never sent for you. Sample data · Meridian Kitchen & Stone.
Stop searching. Start asking.
Get early access and be among the first dealers to put Ask Gild to work in your showroom.